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Writing a business plan proposal

Practical aspects of writing a business plan proposal for an ecommerce business.

Planning the Ecommerce Business

Most e-businesses fail because:

  1. the business plan is not properly researched and implemented,

  2. ecommerce is not sufficiently integrated with current business, and

  3. proper advice is unsought — not for reasons of cost or limited time, but because the company doesn't see a need until too late.

The business plan has to be sound because:

  • you'll not manage effectively without targets and strategies clearly set out.

  • funding agencies won't invest without having detailed plans to examine.

  • a good plan ensures that the vital questions are properly addressed.

  • the plan forms the basis of the records you'll have to submit to the tax authorities.

A good business plan is one that works, and therefore has to be specific, simple, realistic and complete.

How complete? To raise venture capital, or secure a large private placing, you'll need to cover all aspects at length, backed up by documented research. If, on the other hand, yours is a part-time business needing no additional finance, then the plan can be a few pages. But one thing is essential. A business plan is a support and guide in the years ahead — which means it absolutely has to be clearly thought-out and honest. Skimp or kid yourself, and grief will surely follow.

A business plan will be tested against and extended to meet new circumstances and opportunities, but initially at least will cover four areas:

  • Nature of Business

  • Marketing

  • Financial Control

  • Management

Taking these in turn, you'll be providing answers to:

  • Nature of the Business

    • what are you selling?

    • what's the company name and domain name?

    • how is it going to make money, precisely?

    • start-up date?

    • projected turnover and profit? By when?

    • overall goals and objectives?

  • Marketing

    • how are your products or services better/cheaper/more attractive?

    • how will you advertise, on and offline?

    • what's your pricing policy?

    • what's the competition, and how will you cope?

    • what are the prospects in your market sector?

  • Financial Control

    • who's supplying the startup or seed capital?

    • how long before the business is profitable?

    • what's the break-even point in services or units sold?

    • for the first 3 years what are the projected

      • cashflows

      • income statements

      • balance sheets

  • Management

    • how many hours per month will it take to:

      • fulfill orders

      • update content

      • market the site

      • handle the accounts

      • produce reports

    • who's doing this work, and at what cost?

    • what staff need to be recruited, and when?

Practicalities

Who's going to write the business plan? These are your options:

1. Write it yourself, researching information from the Internet and public/business libraries. Use a simple spreadsheet like Microsoft's Excel for the cashflows.

2. Do the research yourself, but employ a software package to set out the document in a more professional manner.

3. Apply to US and UK Government bodies, who provide free business guidance.

4. Contact your local university/business school and see if MBA students are prepared to research and write your plan. You'll need to come to some arrangement regarding fees and costs, but the process will be cheaper than employing a professional company, and give you fuller control.

5. Look in your local business directory to find a firm of professionals. From $3,000 to $10,000 is the going rate, but this may be money well spent to have the job done properly and inspire confidence in potential investors.

Cost Scales

1. You can build a ecommerce site at practically no cost at all, given ample time and some HTML/programming expertise. Ecommerce-digest indeed lists the Internet sites providing all the information you need for this approach, but you should remember that:

  • it's difficult to produce a really professional-looking site with freeware HTML authoring packages and the graphics tools provided "free" with Windows.

  • you'll probably not get decent traffic nowadays without paying to be listed in Yahoo and other search engines.

2. Most ecommerce merchants strive for a balance between outsourcing and company time. A popular approach among SMEs is to:

  • spend nothing but their own time on ecommerce conception, business plan, market research and choice of payment system. Perhaps also for most of marketing and running the business, and for site build if design is straightforward.

  • outsource the following:

    • employ 'out of the box' and 'all-in hosting' solutions ($'00s)

    • search engine optimization ($'00s)

    • press releases ($'00)

3. More ambitious companies will:

  • spend nothing but their own time on ecommerce conception and business plan.

  • outsource the following:

    • market research ($'000).

    • site build and online payment integration ($'0,000).

    • acquiring a merchant account ($'00).

    • search engine optimization ($'000).

    • general marketing ($'0,000).

    • running the site (webmaster or site build company: $'0,000/year).

4. Established corporations, and companies setting up major ecommerce sites, ecommerce portals, e-auctions and e-gambling sites will have costs along these lines:

  • consultants to appraise ecommerce conceptions. ($'0,000)

  • market research.($'00,000)

  • business planning.($'000)

  • site build and online payment integration. ($'00,000)

  • search engine optimization. ($'0,000)

  • general marketing. ($'00,000)

  • server/website staffing. ($'00,000/year)

Some Concluding Thoughts

1. Remember that the business plan is only as good as the research and thought underpinning it.

2. Internet business plans are no different from other business plans, and fail for the same reasons: under-funding, over-optimistic hopes, insufficiently-researched markets, poor implementation and/or financial control.

3. Most Internet businesses take a year to generate a proper stream of visitors, often longer.

4. In the early stages, before you have researched matters properly, remember the old adage: Half the revenues, and double the time spans and expenditures: if the figures still look good then the business may be worth pursuing.

5. Take the planning as far as you can, but don't substitute planning for action. You can only really see if a plan works by trying it out.

More Information

Please consider our ADVANCED GUIDE TO ECOMMERCE if you need detailed information on writing a business plan proposal that really will work.


An overview . . .

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  • Use of business blogs, advised and ill-advised.
  • Practical security aspects: keeping yourself safe.
  • Testing sites and ideas at negligible cost.
  • Over 100 case studies, both general and dotcom failures.
  • Notes on ecommerce strategies and use of the resource listings.
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  • Ten up-to-date surveys of ecommerce prospects worldwide.
  • Insider information based on Internet research and our own studies.
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  • Comes as an interlinked webpage ebook (2 Mb) and as a pdf document (9 Mb). The one-time subscription covers both.

Click here for a full contents listing of the current edition.

Our $37.50 e-book comes with a 30-day, no-questions-asked guarantee. If not fully satisfied, then simply email us for a prompt and full refund. Material is continually being checked and extended, and purchase includes free updates.

The e-book comes as interlinked webpage compilation for ready reference (2Mb) and as a PDF document (9 Mb, 550 pages) for extended reading. The PDF document can be read on all platforms, but the interlinked webpage compilation can only be read on Windows platforms ( Windows 98x, Me, 2000 and XP machines).

Our July 2008 update will include an extensive tutorial on using the pay per click search engines.

Payment is simple. You can pay by secure credit card etc. through eMETRIX. Immediate download follows payment, and you will also receive an email confirmation from sales@emetrix.com.

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